2021 SelectUSA Investment Summit
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June 7-11, 2021

Frequently Asked Questions

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Virtual Investment Summit

Virtual Investment Summit Dates

    The 2021 SelectUSA Investment Summit will be delivered as a virtual experience, June 7-11, 2021. The virtual platform will remain active and all recorded sessions will be available on demand for 6 months after the event.

What does the Investment Summit Offer Particpants?

    The virtual Investment Summit offers even more of the sessions and interactions you are used to in a live in-person event through a full virtual experience including the opportunity to take part in every aspect of the program including:

  • Access to virtual exhibition hall
  • Access to 100+ focused virtual sessions on FDI
  • Access to virtual exhibition hall
  • Access to virtual workshops, networking receptions, and more
  • Access to Investment Summit virtual platform
  • Access to networking platform
  • Access to attendee database
  • Ability to contact attendees
  • Email support
  • For more detailed information, see About the Investment Summit.

Cancellation and Refund Policy

Registration Cancellation & Refund Policy for Payments Received Before April 1, 2020

  • All registrants who applied, were approved to attend, and paid prior to April 1, 2020 have automatically been transferred to the 2021 Investment Summit. No further action needs to take place to participate in the 2021 Investment Summit.
  • Any refund requests were required to be received by the SelectUSA planning committee before May 15, 2020 to be considered for a possible refund.
  • Registrants who missed the deadline to submit a refund request for the 2020 Investment Summit (May 15, 2020) are not eligible for a refund. All participants are welcome and encouraged to attend the 2021 Investment Summit.
  • Name substitutions are not permitted because every applicant must apply and get vetted by SelectUSA to attend. However, a transfer of payment to another approved applicant is permitted.
  • A transfer of payment to another approved applicant from the same organization is permitted if the original participant cannot attend the 2021 event.
  • All requests to transfer a payment to another approved applicant must be received no later than Saturday, May 15, 2021, 11:59 p.m. EDT. A transfer of funds can only occur between individuals within the same company as the original applicant. New applicants must apply to attend the Investment Summit and be approved by SelectUSA before the funds can be transferred between approved registrants. Once the funds are transferred to the new approved applicant, the original registration will be cancelled. Questions regarding the transfer of payment to another individual can be sent to support@selectusa-summit.com.

Cancellation and Refund Policy Payments After December 1, 2020

  • All cancellation/refund requests for registration payments received after December 1, 2020 must be received in writing and sent to support@selectusa-summit.com Cancellation/refund requests must be received within 60 days of participant's application approval but no later than May 1, 2021. Requests made outside of these parameters cannot be processed.
  • Cancellation/refund requests must be submitted by the applicant and from the email address that was used during the registration process.
  • Refunds can only be processed using the same method in which the payment was processed (check, credit card, wire, etc.)
  • All cancellation requests, regardless of reason, are subject to a non-refundable $125 processing fee.
  • A transfer of payment to another approved applicant from the same organization is permitted if the original participant cannot attend the 2021 event.
  • All requests to transfer a payment to another approved applicant must be received no later than Saturday, May 15, 2021, 11:59 p.m. EDT. A transfer of funds can only occur between individuals within the same company as the original applicant. New applicants must apply to attend the Investment Summit and be approved by SelectUSA before the funds can be transferred between approved registrants. Once the funds are transferred to the new approved applicant, the original registration will be cancelled. Questions regarding the transfer of payment to another individual can be sent to support@selectusa-summit.com.
  • Substitutions and Transfer of Payment

    • A transfer of payment to another approved applicant from the same organization is permitted if the original participant cannot attend the 2021 event.
    • All requests to transfer a payment to another approved applicant must be received no later than Saturday, May 15, 2021, 11:59 p.m. EDT. A transfer of funds can only occur between individuals within the same company as the original applicant. New applicants must apply to attend the Investment Summit and be approved by SelectUSA before the funds can be transferred between approved registrants. Once the funds are transferred to the new approved applicant, the original registration will be cancelled. Questions regarding the transfer of payment to another individual can be sent to support@selectusa-summit.com.

    Exhibitor Booth and Sponsorship Cancellations

    • Please review your individual signed contract for cancellation fees.

    Media Cancellations

    • Vetted registrants in the media category are exempted from cancellation fees.

Call for Speakers & Industry Road Trip Submissions

How can I propose a speaker for the Investment Summit?

The 2021 Call for Speakers closed on January 1, 2021.

What is the Industry Road Trip?

SelectUSA will host a virtual Industry Road Trip around the United States at the 2021 Investment Summit. The Industry Road Trip will feature approved EDO exhibitors who will share in-depth information on local industry clusters:

  • EDOs who have been approved to exhibit at the Investment Summit may select ONE industry that they would like to feature as part of the Industry Road Trip. SelectUSA will work with the EDO to produce a short (approx. 5min) recording, which will be featured on the agenda during the 2021 SelectUSA Investment Summit. The 2021 Call for Industry Road Trip submissions will be sent to all contracted EDOs participating in the virtual exhibition hall.
  • For investors, the Industry Road Trip will help you to connect with local economic developers, business leaders, and experts while exploring promising investment opportunities in some of the most dynamic industries in the United States. Make the most of your participation in the Investment Summit by planning to attend these events.

Interpretation

Will there be foreign language interpretation or translation at the Investment Summit?

Yes, we will provide interpretation or translation of virtual sessions in the following languages: Arabic, French, German, Japanese, Korean, Mandarin Chinese, Portuguese, Spanish, and Vietnamese.

May I request the assistance of an interpreter for my meetings?

SelectUSA does not provide interpretation outside of the main agenda sessions.

Can I bring my own interpreter?

Yes, you may register your own interpreter, but you will have to pay for their registration fee. All interpreters must go through the vetting process, and once approved, will have access to all programming.

Registration Questions

How much does it cost to attend?

Pricing for 2021 Investment Summit is now available and can be found on the Apply tab.

I had previously registered for the 2020 SelectUSA Investment Summit in-person event. What will happen to my registration?

If you are already registered for the 2020 SelectUSA Investment Summit, your registration has automatically been transferred to the 2021 virtual event. For questions or more information, please contact support@selectusa-summit.com.

How do I Apply?

Registration to virtually attend the Investment Summit is now available and can be found on the Apply tab. Contact the Investment Summit Registration Concierge team with any further questions at +1 (703) 552-8666 or by emailing support@selectusa-summit.com.

Are registration rates reduced for virtual?

Yes, we were able to reduce registration rates by approximately 15 percent. Participants who registered at a rate higher than the virtual offering rate will be credited the difference upon request. For questions or more information, please contact support@selectusa-summit.com.

Networking

What is Networking?

See the Networking page for detailed information.

How do I best utilize the Investment Summit Networking system?

More information on the Investment Summit networking system will be provided when the system launches in Spring 2021.

Where do I go to Access the Networking Platform?

The networking system will launch in Spring 2021. All approved attendees will have access to the platform and will receive a welcome email once the system launches.

Technology / Virtual Platform

Will the Platform Work on a Tablet or Phone?

Yes, the virtual platform will work on most newer (approximately 6 years) Apple and Android mobile devices.

My Country Blocks Many Streaming Platforms - Will I be Able to Review the Content and Participate?

The Investment Summit will employ separate, tailored streaming platforms wherever the standard platforms are blocked to ensure that all attendees may attend the virtual Investment Summit.

When will I receive my Login Details?

The virtual platform will open to attendees in Spring 2021. Log-in information will be included in an email to all approved particpants. Please notify us promptly at support@selectusa-summit.com if the email you used to register changes to ensure you will be able to access the virtual platform.

What is the process to log-in to the virtual platform?

Approved registrants will receive an email from support@selectusa-summit.com with a URL to enter the virtual platform. You will be prompted to enter the email address used during the registration process. Once, entered you will receive an email with a secure login pin. Once you enter the pin, you will be prompted to create your own password.

Is there a Dial-in Option?

There is no dial-in option for attendees. All sessions within the virtual event will be heard through your computer audio. Headphones are recommended for the best audio experience.

Do I need to download software?

No. The only software you need is an Internet browser. For the best experience, we suggest using a desktop or laptop computer and Google Chrome as the internet browser.

What Browsers are Supported?

The platform supports Google Chrome, Firefox, and Microsoft Edge browsers. If you are using an older browser like Internet Explorer, please upgrade to one of the browsers above for best experience.

How do I Enable Cookies?

Cookies (small pieces of data to ensure you have logged in) are used by the platform. Cookies are enabled by default on all browsers, but if you have disabled them, you will need to turn them back on. Enable cookies in Chrome, Firefox, or Edge.

How do I Enable Javascript?

JavaScript is enabled by default on all browsers, but if you have disabled it, you will need to reenable it to access the platform. JavaScript is used to provide interactivity throughout the platform. Enable JavaScript in Chrome, Firefox, or Edge.

Attendee Best Practices

  • Please review all the Frequently Asked Questions to ensure optimal success.
  • Be sure to have at least 1.8 Mb per second for download and 0.6 Mb per second for upload speeds for standard definition (3 Mb download and 1.5 Mb upload speeds for HD). Click HERE to run technical check.
  • Please close all browser tabs or pause software updates running in the background as this may slow down your processing speed.
  • Turn off all notifications on your computer to avoid distractions.
  • Make certain your attendee profile is accurate and up-to-date for optimal success.

Press and Publicity

Will there be press on the virtual site?

Yes, we actively recruit press to cover the Investment Summit. All press will be flagged with a press ribbon identifier.

How can I get press coverage for my company/organization?

There is a box you can check during the registration process that indicates if you are open to press opportunities. If you opt in, we will share your contact information with all registered media contacts in advance of the Investment Summit.

What if I do no want to talk to press?

You are under no obligation to speak with reporters during the Investment Summit.

Where can I do a virtual interview?

You are welcome to conduct interviews via the video chat on the virtual platform. SelectUSA will also hold a few larger press sessions during the Investment Summit.

What other publicity opportunities are available?

We love hearing about your Investment Summit experience on social media! Please get involved in the conversation using #SelectUSASummit.