SelectUSA Investment Summit
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June 7-11, 2021

Frequently Asked Questions

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Cancellation and Refund Policy

Registration Cancellation

  • All cancellation requests must be received in writing and sent to support@selectusa-summit.com.
  • Cancellation requests received by Friday, May 6, 2022 will be refunded, minus a US$125 admin fee. Cancellation requests received after May 6, 2022 will not receive a refund. Credit card refunds will be processed within two weeks of receipt. Check refunds will be processed four weeks after the conference ends.
  • If your U.S. visa is denied, the US$125 admin fee will apply at all times.
  • Name substitutions are allowed until Friday, May 20, 2022. All name substitutions must be within the same company as the original applicant. New names must be vetted by SelectUSA before a final registration is confirmed.

Hotel Cancellations

  • Attendee cancellation notice received 3 working days prior to arrival will receive a refund equal to the deposit paid.
  • Attendee cancellation notice received within 3 working days of arrival will be charged an amount equal to one night’s room plus tax.
  • Name substitutions are allowed with the hotel as long as the new individual is from the same company / organization. New names must be vetted and approved by SelectUSA.

Exhibitor Booth and Sponsorship Cancellations

  • Cancellations between December 28, 2021 and March 27, 2022 are 50 percent liable.
  • Cancellations March 28, 2022 and after are 100 percent liable.

Media Cancellations

  • Vetted registrants in the media category are exempt from cancellation fees.

COVID 19 Policy

Venue

  • As part of Marriott International's family of brands, the Gaylord National Resort & Convention Center has implemented a variety of new protocols and elevated practices, in response to the COVID-19 pandemic, in keeping with Marriott’s high standards of cleanliness and commitment to providing excellent service.
  • The convention center will increase sanitization of high contact surfaces within the facility between each patron group use of any shared area. Additional venue information available here: Gaylord National Resort & Convention Center and Marriott Commitment to Clean

Investment Summit

  • The SelectUSA Investment Summit is fully committed to holding a rewarding 2022 event at the Gaylord National Resort & Convention Center in National Harbor, MD. Our priority is always the health and well-being of our community. We are closely following the most current guidance from both the CDC and the World Health Organization. Our COVID-19 Safety Plan is a living document that will continue to evolve, as we work closely with the Gaylord National Resort & Convention Center, and our vendors to create a safer experience for Investment Summit participants.

Personal Accountability Commitment

  • Providing a safer environment for our event participants is a top priority. Achieving this is a shared responsibility. By attending the SelectUSA Investment Summit, you agree to abide by and engage in conduct that is beneficial to health and safety while attending the event. This includes, but is not limited to, complying with local regulations, engaging in appropriate physical distancing, and not attending the event if you are ill or have been recently exposed to COVID-19.
  • CDC Self Checker Widget

Visa Policy

Resources

Other Information

  • Travelers using the Visa Waiver Program must have a valid Electronic System for Travel Authorization (ESTA) approval prior to travel.
  • We strongly advise all applicants to educate themselves about visa requirements and to apply for a visa or ESTA as soon as possible.

Visa Invitation

  • Information for visa requests will be provided during the registration process.
  • Once an application is approved, a visa letter will be generated and sent to the email address provided during the registration process.

Call for Speakers, Collateral Events, and Spinoff Events

How can I submit an idea or proposal for the Investment Summit?

The 2022 Call for Speakers is closed.

I would like to host a meeting or event during the Investment Summit. Can you help me find a location?

Yes. If you need event space, you may request rooms onsite or at neighboring venues for various events, including:

  • Breakfasts
  • Dinners
  • Luncheons
  • Receptions
  • Roundtables
  • Meet and Greets

For more information, click here.

What is a Spinoff Event?

Spinoff Events occur before or after the SelectUSA Investment Summit and take place outside the Washington, D.C. area.

  • If you are an economic development partner, bring Investment Summit participants to your state, city, region, or tribe. The dates of the Investment Summit (June 26-29, 2022) allow for Spinoff Events to take place the week of June 20-24. We advise all Investment Summit participants to travel to Washington D.C. by Saturday, June 25, 2022.
  • If you are part of a visiting business delegation, make the most of your time in the United States by extending your stay and participating in Spinoff Events. These events will highlight several states, cities, regions, and tribes across the United States. Spinoff Events will help you take the next step in your growth strategy – turning exploration into action.

For more information, click here.

Interpretation

Will there be language interpretation at the Investment Summit?

Yes. All sessions in the International Ballroom will be simultaneously interpreted in the following languages: Arabic, French, German, Japanese, Korean, Portuguese, Simplified Chinese, Spanish, and Vietnamese. Simultaneous interpretation will not be provided for any of the breakout or Investment Academy sessions.

May I request the assistance of an interpreter if I have sudden meetings?

SelectUSA does not provide interpreters outside the plenary sessions. However, there will be several volunteers and event staff (with red lanyards) available for assistance. If you need assistance in the networking area, you can reach out to the networking staff at the information desk or the volunteers onsite. Additionally, you may reach out to your delegation leads for possible assistance.

Can I bring my own interpreter?

Yes. You can bring your own interpreter, but you will have to pay for their registration fee, as well as any travel costs, etc. All interpreters must go through the vetting process.

Registration/Badges

What is included in a virtual registration?

  • Access to virtual exhibition halls
  • Access to Plenary Sessions
  • Access to Investment Summit virtual platform
  • Access to attendee database
  • Access to networking platform
  • Ability to contact attendees (within the platform)
  • Email support

What is included in an in-person registration?

  • Access to in-person and virtual exhibition halls
  • Access to 100+ focused sessions on FDI
  • Access to workshops, networking receptions, and more
  • Access to Plenary Sessions
  • Access to Investment Summit virtual platform
  • Access to attendee database
  • Access to networking platform
  • Ability to contact attendees (within the platform)
  • Email support

What happens if I switch my in-person registration to virtual?

The cancellation policy listed above will apply. However, in cases of country travel regulation changes and illnesses due to COVID-19, the Investment Summit staff will ask for proof of illness or a link to the current travel policy and will switch the registration to virtual and refund the difference.

What do I need to bring with me to check in and get my badge?

Participants must bring government-issued photo identification. To speed up badge pickup, participants are encouraged to bring their "Know Before You Go" email with a unique QR code with them to the registration and information desk. Attendees may also bring a digital copy of this email via phone/tablet device.

How can I ensure that the information on my badge is correct before the Investment Summit?

Information will be pulled directly from the online registration form. If a name was entered in capital letters, it will appear in capital letters on the badge. Please check your confirmation email for the personal identification information that will be printed on the badge.

To make changes to your badge information, please notify Customer Service support@selectusa-summit.com.

What happens if I lose my badge?

If a participant loses their badge, they will need to go to the main Investment Summit registration and information desk. The registration desk staff will check to see if any badges have been turned in. If not, the participant can leave their contact information in the event the badge is returned. Unfortunately, due to security restrictions, new badges will not be issued if a participant loses theirs. Participants should take extra care to safeguard their badge to ensure access to all events at the Investment Summit.

Meals

Are meals included with my registration?

Yes, continental breakfast, lunch, and beverage breaks are included with registration for participants with a full Investment Summit pass.

Note: There are many different food options onsite at the Gaylord National and in the surrounding area beyond what is provided at the Investment Summit. However, these food options are not included in registration.

Can non-Investment Summit participants join me for onsite meals?

No. Non-Investment Summit participants are not able to access Investment Summit spaces as they do not have a badge. If you are interested in dining with non-Investment Summit participants, there are other dining options available both on and offsite. However, we do encourage participants to join meals to network with other attendees.

If I have dietary/religious preferences, can I make special meal requests?

If you listed a dietary restriction or requested a special meal during the online registration process, please identify yourself to a banquet server during breakfast and lunch. Please show your meal ticket to the server so the appropriate meal can be delivered to you. We are not able to accommodate onsite meal requests.

Networking

What is networking?

See the Networking page for information.

Will there be space for one-on-one meetings that are arranged?

Yes, there are many meeting areas that can be booked in advance via the online networking system. In addition, there are many places, including the hotel lobby and Exhibition Hall, where participants can meet.

How do I best utilize the Investment Summit networking system?

Watch the video tutorials in the platform or access the 2022 Networking User Guide. See the Networking page for information.

Where do I go to Access the Networking Platform?

More instructions on how to utilize the platform will be distributed when the networking system launches in Spring 2022.

Technology

Is the internet accessible by all Investment Summit attendees?

Yes, Complimentary wireless access is provided in all meeting. We kindly request that participants refrain from using this network for streaming video or other high-data activities.

Where is the business center located?

There is a FedEx business center located on the second floor, between the convention center and the hotel elevators.

What are the business center hours of operation?

  • 24-hour self-serve internet access
  • 24-hour self-serve copying, printing, and faxing with hotel room key

General Logistics

Where is the lost and found?

Lost items can be returned to the Investment Summit registration and information desk. Once the Investment Summit ends, unclaimed items will be turned over to the Gaylord National Security Department.

What is the expected dress code for the Investment Summit?

Attendees are expected to wear business attire and/or the equivalent of business attire from attendee markets.

Where is smoking permitted?

The Gaylord National is a smoke-free property. The designated smoking areas are located outside the Atrium entrances and the circle in the hotel front drive.

Hotel Floor Plan

Hotel Floor Plan

Ballroom Level

  • Industry Row
  • Main Academy and Breakout Sessions
  • Networking
  • Plenary Sessions
  • Press
  • Registration

Atrium Level

  • Exhibition Hall
  • SelectUSA Tech
  • USG Resources

Transportation

Where should I meet a bus for an offsite event?

The pick-up and drop-off location is located at the Woodrow Wilson Bus Loop.

Airport Shuttle

A 5% discount for shared shuttle service has been made available for Investment Summit participants with SuperShuttle. This shuttle service is available from all area airports. Use the ”Reserve Now” Link below to make your shuttle reservation in advance or call SuperShuttle at +1 (800) 258-3826 and mention SelectUSA Investment Summit as the Group and KHC6Y as the booking code.

Reserve Now

Please note that this discount does not apply to pre-existing reservations and cannot be applied retroactively.

Additional Information:

  • Quote: How much does it cost? Follow the link provided above, enter your airport and destination information, and click continue to see transportation options and relative pricing.
  • Reservations by phone: For special reservation questions call 1-800 BLUE VAN (800-258-3826) available 24/7. Please note, phone reservations may incur a $3 booking fee.
  • Locations: For a complete list of airports served, visit www.supershuttle.com/locations

Amtrak

Amtrak offers convenient train travel to Washington, D.C. and Alexandria, VA. The historic Union Station in downtown Washington is 10.7 miles (17.2 km) to the Gaylord National. The Amtrak station in Alexandria, VA is a 6-mile (9.7 km) drive to the hotel.

Nearest Metro Station?

The Eisenhower Ave Metro station on the Yellow Line is the closest Metro station to the hotel. Exit the station and walk northwest toward Eisenhower Ave. Turn right onto Eisenhower Ave, and then turn left onto Mill Rd until you see the Mill Rd & Eisenhower Ave bus stop. Take the NH2 from here to the St George Blvd & Waterfront St stop and walk the remaining way to the Gaylord National, located at 201 Waterfront Street National Harbor, MD 20745.

Car Rental

Car rentals are available at each airport and at Union Station. Visit the airport and station websites for more information. Hertz Car Rental has a location at the Gaylord National.

Is parking available at the Gaylord National?

On-site parking fee (as of October 10, 2021 – subject to change):

Self-parking: US$30 (per day + tax)
Valet parking: US$49 (per day + tax)

Where should I be dropped off by a taxi or rideshare service?

Please instruct your taxi or rideshare service to drop you off at the main entrance of the Gaylord National: 201 Waterfront Street National Harbor, MD 20745.

Will taxis or ridesharing services be available at the Gaylord National?

Yes, taxis and rideshare services are available. However, there may be waiting periods during peak hours, so please plan accordingly. The taxi line will be located at the lobby-level entrance.

More Travel Information

For more information, please visit the Gaylord National’s website.

Press and Publicity

Will there be press on site?

Yes, we actively recruit press to cover the Investment Summit.

How can I get press coverage for my company/organization?

There is a box you can check in the registration process that indicates if you are open to press opportunities. If you opt in at registration, we will share your contact information with all registered media contacts in advance of the Investment Summit. There is also a press room on site if you want to drop off press releases or other materials.

What if I do no want to talk to press?

You are under no obligation to speak with reporters during the Investment Summit.

Where can I do an interview on site?

We will have a designated area for interviews, but you are welcome to conduct interviews anywhere that does not interfere with Investment Summit programming.

What other publicity opportunities are available?

We love hearing about your Investment Summit experience on social media! Please get involved in the conversation using #SelectUSASummit.