Cancellation and Refund Policy

Registration Cancellations

  • All cancellation requests must be received in writing and sent to support@selectusa-summit.com.
  • Cancellation requests received by 11:59pm EDT on February 28, 2025  will be refunded, minus a $125 USD administrative fee. Credit card refunds will be processed within two weeks of receipt. Check refunds will be processed  within four weeks after the Investment Summit ends.
  • Cancellation requests received after  February 28, 2025 will not receive a refund. 
  • Applications submitted or approved and paid on/after March 1, 2025 will not receive a refund if subsequently cancelled.

Exceptions

  • Except for emergency situations, refund requests must be received within 60 days of when the payment is made.
  • If your application for a U.S. Visa is denied, your application fee will be refunded minus the US$125 administrative fee and must be submitted by the applicant.
    • Requests for a refund due to a Visa denial must be submitted, with documentation of the denial, by May 11, 2025. 
    • Requests received after May 11, 2025 will not receive a refund.
    • Requests received without proper documentation of denial will not receive a refund. Proper documentation, such as a copy of the denial addressed to the applicant is required to receive a refund.
  • Within (3) days of the start of the Investment Summit (May 11, 2025), if a registrant needs to cancel because of a COVID-19 infection or due to COVID-19 travel restrictions, please email proof of a positive COVID test done by a professional health care provider or official documentation detailing the travel restrictions, to support@selectusa-summit.com. At home pictures of COVID test results will not be accepted. 
    • Once documentation is verified and approved, Show Management will refund the application fee minus the US$125 admin fee.
    • Requests received without proper documentation of travel restriction will not receive a refund.
    • Requests must be submitted before the Investment Summit concludes.

Transfer of Payment

  • Name substitutions and payment transfers are allowed until 11:59pm EST on  Monday, April 28, 2025. The substitute is considered a new applicant and must apply to attend the Investment Summit and be approved by SelectUSA before the funds can be transferred from the already approved registrant. Once the funds are transferred to the new approved applicant, the original registration will be canceled. New applicants must be vetted by SelectUSA before a final registration is confirmed.
  • Questions regarding the transfer of payment to another individual can be sent to support@selectusa-summit.com.